We firmly believe in 100 % customer satisfaction. If you are not satisfied with our products that you have purchased, please write a mail to  info@lavishgreen.in.  We will try our best to resolve the issue.

If you are not satisfied with your order or disappointed with the product or service, we would like to know more about your experience.

To initiate the exchange or return any order, please write to (email info@lavishgreen.in.), within 24 hours of placing/delivered the order

Our team will examine the products returned to verify if the product is in a condition to be exchanged.

All returnable products must be accompanied by the original receipt, a return/exchange authorization number (received from the redressal team), and be in saleable condition. ( Courier costs are non-refundable and need to be borne by the customer)

If the products delivered to you are damaged/ defective, then only we can consider your return request. We may require photo of the damaged product along with bill details.

we will offer a refund of product value in case of manufacturing defect or damage due to transit or wrong product received on providing supporting documents. Lavishgreen decision is final and binding in this matter. Charges incurred in the order (shipping fee/ packaging charge/cash on delivery charge/bank charge) do not qualify for refunds.

Once we receive your returned item, we will inspect it to ensure it meets our return criteria. Refunds are typically processed within 5-7 business days after inspection.

Refunds will be issued to the original payment method used for the purchase. & will be credited into the customer’s original payment mode within 7-10 business days.

The refund will include the full purchase price of the returned item(s). Shipping costs are non-refundable unless the return is due to our error.

Replacement is offered for the product/s sold by Lavishgreen.in ONLY.

Cancellations by the Customer: In case we receive a cancellation request, and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. In case of customized products, no cancellations are allowed once the ordered item has been taken up for production. The customer agrees not to dispute the decision made by us and accept our decision as binding regarding the cancellation.

Disclaimer: “Any decision on replacement on the product/s sold by Lavishgreen.in is at the sole discretion of Lavishgreen.in and decision of Lavishgreen.in  shall be final and binding. Lavishgreen.in reserves the right to withdraw from replacement guarantee at any time without giving any intimation of whatsoever nature.”

Please note that refund/ return policy is not applicable unless there is any quality defect or difference from the description mentioned.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Website: www.lavishgreen.in Email:  info@lavishgreen.in Phone: +91 9319518072

We reserve the right to modify this policy at any time. Any changes will be posted on our website.

Thank you for shopping with Lavish Green. We appreciate your business and are committed to providing you with the best possible shopping experience.